2016 Agenda & Schedule


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Schedule and session topics

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8:00-4:00

Michael Segovia, M.A., Lead Certified Trainer, CPP, Inc.

Michael Segovia, M.A.
Lead Certified Trainer, CPP, Inc.
Monday, September 26, 2016 8:00 am PT
Learn more about Michael Segovia


Learn all about individuality within four-letter type at the Pre-conference MBTI® Step II Workshop. Take your leadership, coaching, and team development initiatives to a whole new level with a deeper understanding of personality type. The MBTI Step II (Form Q) tool offers a more detailed view of the 16 four-letter types by presenting 20 facets of the four MBTI preference pairs, making it possible to explore personal variation within each type. Learn more about the pre-conference MBTI® Step II™ workshop

8:00–12:00

Cecilia Lynch, Founder & Principal, Focused Momentum

Cecilia Lynch
Founder & Principal, Focused Momentum
Monday, September 26, 2016 8:00 am PT
Learn more about Cecilia Lynch


Calling all independent practitioners—this workshop was designed with your unique goals in mind!

Join us for a half-day pre-conference workshop, facilitated by Chief Strategist, Founder and Author, Cecilia Lynch of Focused Momentum. Whether you are in the early stages of building your business or you’re an established consultant looking to expand your reach, Cecilia will help you address these, among other, common concerns Learn more about the pre-conference Strategic Focus: Applying the Art of Strategic Thinking to Building Your Business workshop

1:00–5:00

Marta Koonz

Marta Koonz
Professional Services Solutions Consultant, CPP, Inc.
Monday, September 26, 2016 1:00 pm PT
Learn more about Marta Koonz


Relationship is at the heart of culture, and type can provide numerous ways to develop and support these vital connections. Advanced type knowledge can impact how we deal with stress, manage change, respond to conflict, and communicate with others – all critical pieces of a productive culture. In this workshop we go beyond the basics to explore nuances of personality type, exploring together interactive strategies for engaging your learners, strategies that will provide them with an understanding of type that goes beyond the training room to shape the very culture of their organizations. Learn more about the pre-conference Cultivating Connections: Interactive Strategies for MBTI® Type Application workshop.

6:00–9:00

Welcome Reception


7:30-8:20

Breakfast

8:30-10:00

Robert Richman, Culture Architect

Robert Richman
Culture Architect
Tuesday, September 27, 2016 8:30 am PT
Learn more about Robert Richman


Would you like to be a hacker?

When most people hear the word hacker, they think about a computer network hacker. But guess what? Your culture is also a network. It’s a social network, and it can be hacked—for better or for worse.

When I was a manager at Zappos.com, I met with people at various levels in many companies. From frontline worker to CEO, they all curiously said the same thing:

“I can’t change the culture. I wouldn’t even know where to start.”

To many people, culture is a beast, or a labyrinth, or a gigantic cruise ship they can’t turn around.

But think about this: Hackers are not people within the network. How do they have power? They are not authorized to be there, yet, they can change everything because they know where to look and what can be done to create huge ripples of change.

How can you do this with culture? That’s the question I’ll be answering at the 2016 MBTI® Users Conference. And the answer may surprise you.

The history of business is filled with surprises in the form of counterintuitive insights. And those insights only prove to be logical once they’re successful. For example, if I had told you 10 years ago that the most successful DVD rental store would have no stores (or even DVDs!), you would have told me I was crazy. If I told you I wanted to start the biggest hotel company based on people sharing their room with a stranger, you’d tell me to get out!

So think about this: The next wave of business success is based on counterintuitive ideas that you either haven’t yet heard or haven’t tried. These ideas are not limited to entrepreneurs. They are available to managers and workers alike. They are ideas that seem crazy until someone shows that they work.

I will be sharing with you ideas and stories like these, as well as practical tools to help you create long-term change and sustainable achievement in your organization.

10:10-11:00

Dr. Pete Hammett, Managing Director, HR, Oklahoma Gas & Energy

Dr. Pete Hammett
Managing Director, HR, Oklahoma Gas & Energy
Tuesday, September 27, 2016 10:10 pm PT
Learn more about Pete Hammett


Today’s headlines point to a disturbing trend: Our nation and our world are becoming more and more polarized. Fueled by suspicion, fear, and ignorance, our conscience is troubled when we hear calls to isolate ourselves from those who look, think, and believe differently than the majority. Such isolationist thinking instills a justifiable concern for the world our children will inherit. The question is clear: How can we create communities in which the uniqueness of each individual is recognized and valued?

Because organizations reflect the communities they serve, the issue of diversity has become a central focus for most companies. Often the first step is “diversity awareness” training. Notable progress is realized when participants begin to understand the interconnection between diversity, inclusion, and engagement. While awareness training has its place, impacting culture (what people believe and how they behave) can only be accomplished by creating experiences grounded in the self-awareness that “I’m the answer to building a more inclusive culture.”

Embedded within the MBTI® and FIRO® assessments are the keys to providing insights for individual self-awareness in the diversity-inclusion-engagement journey—insights about how we make decisions, what data we’re compelled to consider and/or ignore, our approach to dealing with conflict. Likewise, we find helpful reflections on how we interact with others—whether we want to be part of the crowd or prefer more private gatherings, how we express ourselves around others. Equally insightful is understanding how our brains are wired to respond to visual cues in nearly an autonomic fashion—so much so that our reactions can occur without thought, often with unintended consequences.

In this session, Pete Hammett will outline a call to action to invest in the science, development, and practice of leveraging the MBTI and FIRO assessments and a foundational neuroscience framework in building and strengthening cultures of inclusion—one person at a time.

Michael Shur, Senior Human Resources Manager, Global Talent Development, JDSU

Martin Boult
Divisional Director, Professional Services & International Training, CPP Asia Pacific
Learn more about Martin Boult

&


Rich Thompson, Divisional Director, Research, CPP, Inc. Rich Thompson
Divisional Director, Research, CPP, Inc.
Tuesday, September 27, 2016 10:10 am PT
Learn more about Rich Thompson



The topic of well-being has garnered much attention in recent years as researchers have discovered that our well-being contributes to numerous positive outcomes in relationships, marriage, health, finances, work performance, academic achievement, creativity, job satisfaction, collaboration, and organizational commitment. The business case for promoting employee well-being is strong as there are clear advantages for individuals, teams, and organizations.

Does your personality type influence your well-being? How do people of different personality types around the world enhance their well-being? In this session, Dr. Martin Boult and Dr. Rich Thompson of CPP will draw on the results of their 2016 Global Well-Being and Personality Type Study to share insights regarding personality type and the link to the many aspects of well-being. Attendees will learn more about the research findings as well as the development implications for individuals and organizations around the globe.

Margaret Bailey, Senior Corporate Trainer/Organizational Development, Zappos.com

Margaret Bailey
Senior Corporate Trainer/Organizational Development, Zappos.com
Tuesday, September 27, 2016 10:10 am PT
Learn more about Margaret Bailey


Margaret Bailey has witnessed firsthand how individuals, teams, and organizations benefit from the wide array of applications offered by the MBTI® framework. At Southland Industries, she observed a real living and breathing MBTI culture. Her experience at Southland informed her implementation of MBTI initiatives dedicated to individual development and team performance at Zappos, which resulted in a meaningful working environment. In both companies, interpersonal communications were eased by creating a shared MBTI type language, and creativity was fostered through deeper knowledge and acceptance of all 16 MBTI types.

Comparing and contrasting these two programs, Bailey will share ways you can use the MBTI framework to creatively and innovatively shape and cultivate culture and support how an organization operates.

In this interactive session you will:

  • Learn details surrounding the successes and challenges of MBTI program implementations

  • Discover ways an organization can embrace the MBTI framework

  • Participate in a Zappos culture–focused MBTI activity

11:00-11:20

Refreshments Break

11:20-12:10

Bonnie Hagemann, CEO, Executive Development Associates, Inc.

Bonnie Hagemann
CEO, Executive Development Associates, Inc.
Tuesday, September 27, 2016 11:20 am PT
Learn more about Bonnie Hagemann


Generation Y (also known as the millennial generation) is taking over the workforce and life in the world of work is becoming interesting. More than one in three workers in the U.S. today are millennials (adults aged 18 to 34 in 2015), surpassing Generation Xers to represent the largest share of the U.S. workforce, according to new Pew Research Center analysis of U.S. Census Bureau data.


As Baby Boomers and Gen Xers react to and try to understand this swift change in the workplace—and hence in organizational culture—a lot of emotions are being stirred up, including excitement, confusion, and more than a little fear. The older generations are trying to adjust, showing some signs of optimism tempered by mild distaste as they hear Gen Y’s employment demands. On the surface, it seems that Gen Yers don’t want to work hard, yet they require a lot of vacation time, big jobs (no grunt work, please), and high salaries. But when we dig a little deeper, we find something else. We find a new generation of idealists who want to change the world and are willing to do the work required to change it. Both the work and the work environment are going to start evolving rapidly, and the changes and the change makers are working from the bottom up instead of from the top down. This generation is not going to fit into the historic corporate America mold. Gen Y’s impact is going to be so substantial that everyone and everything is going to have to make considerable adaptations in response to their move from the minority to the majority of the workforce.


In this session, Bonnie Hagemann will:

  • Break down the generational shift

  • Reveal how this shift is fundamentally changing the workplace

  • Explain how leaders can adjust their culture to address the new landscape

  • Share how the MBTI assessment can be used as a tool to build cohesive teams and assist in cross-organizational collaboration

Daniel Grachanin, Cloud Platform Sales Engineer, Google

Daniel Grachanin
Cloud Platform Sales Engineer, Google
Tuesday, September 27, 2016 11:20 am PT
Learn more about Daniel Grachanin


In this session, Daniel Grachanin will focus on how to identify different MBTI® type preferences easily and accurately by “reading” a person’s body language, conversation, and communication via electronics (text message, email, forums, etc) and then use that information to improve interpersonal understanding. Citing both anecdotal examples and hard data, he will show how executives and other leaders at Google are trained in this skill and use it to better interact with their employees. The session will outline exercises used in this training to help the Google leaders understand employees and learn to flex to different personality preferences in order to ensure a workplace of psychological safety.

Damian Killen, Founder & Managing Director, Thrive

Damian Killen
Founder & Managing Director, Thrive
Tuesday, September 27, 2016 11:20 am PT
Learn more about Damian Killen


Effective leadership today relies more than ever on influencing others—impacting their ideas, opinions, and actions. While influencing has always been a valuable managerial skill, today’s highly collaborative organizations make it essential across many functions and levels. Research shows that there are many factors that contribute to each of us being effective in influencing others and in being influenced. Most are unique and reflect different styles, preferences, values, needs, and experiences.

In this interactive session, CPP author and international consultant Damian Killen will share some of the latest research on the connection between MBTI personality type and influencing. He will demonstrate how combining MBTI insights with influencing skills enables individuals to influence others in a more effective, transparent, and ethical way. Participants will gain an understanding of the roles that ethics, biology, and rapport play in effective influencing. In addition, Killen will provide specific examples and activities for group trainings on effective influencing.

12:10-1:10

Lunch & Networking
Enjoy a hot, plated lunch while networking with your peers.

or

Lunch & Learn
Limited seating.

1:10-2:00

Patrick Kerwin, Principal, Kerwin & Associates

Patrick Kerwin
Principal, Kerwin & Associates
Tuesday, September 27, 2016 1:10 pm PT
Learn more about Patrick Kerwin


When presented with the topic of MBTI® type, our clients and participants do what many of us do when we’re curious about something: they jump online! And after they do, our clearest intentions for using the MBTI assessment can seem to become muddied. We may hear:


  • “I read online that most people are really ambiverts.”

  • “What do you have to say about this critique of the MBTI assessment I found?”

  • “This article says that even Jung didn’t believe in personality binaries.”


At first, comments such as these can be rather unsettling. But upon further investigation, the sources of such statements and questions often reveal significant misunderstandings and misinformation about the MBTI assessment and psychological type.


In this session, Patrick Kerwin will examine the sources of some common questions and concerns about the MBTI assessment, identify the origins of the misunderstandings and misinformation, and offer accurate and simple responses you can use in providing clarity about the MBTI assessment and in creating a culture of clarity about its use in your organization.

2:10-3:00

Pam Fox Rollin, Executive Coach, IdeaShape

Pam Fox Rollin
Executive Coach, IdeaShape
Tuesday, September 27, 2016 2:10 pm PT
Learn more about Pam Fox Rollin


You’re psyched to engage your employees at all levels in building your organization’s culture. Whether your company is ready to assess the culture, change it, or live it more deeply, you know that involving the whole team—your cynics as well as the “usual suspect” volunteers—will be critical to making the culture real for everyone.

Now how the heck are you going to do that?

As Pam Fox Rollin knows from her research with 265 leaders across all 16 Myers-Briggs® types, people want to engage and develop in different ways. ESTJs may not want to come to the meetings, anticipating an inefficient waste of time. INTPs may want to observe culture leaders without fear of being “volun-told” to take on a task. INFPs may hang back to see if the execs really care, while ESFPs may dread another mind-numbing sit-down parade of talking heads.

Join Rollin for this fast-moving, interactive workshop where you’ll experience a menu of ways to engage your personality-diverse team. You’ll come away with practical ideas for designing your culture sessions.

Rick Gayle, Founder, Ricardo E. Gayle LLC

Rick Gayle
Founder, Ricardo E. Gayle LLC
Tuesday, September 27, 2016 2:10 pm PT
Learn more about Rick Gayle


Workplace culture, when aligned with the business strategies of an organization, will foster an understanding at all levels of how work gets done. Furthering this understanding, diversity and inclusion are the cornerstones of an organizational culture that embraces the notion that improved decision-making behaviors will lead to improved bottom-line results.

Organizations supporting a culture of continuous learning generally employ strategies that help teams learn better, help employees become more engaged, and encourage collaboration across functional disciplines. These organizations invariably attract and retain employees who strive to become increasingly self-aware and are willing to entertain other perspectives, so that they can make sure that everyone’s input is valued and meaningful.

In this session, Rick Gayle will share his insights and diverse OD expertise from his global leadership work. He will demonstrate how the MBTI framework has been integrated into other leadership development programs at various organizations such as Jarden Consumer Solutions and Sandals Resorts International for the purpose of creating an organization-wide culture of diversity and inclusion. Because, helping teams and team leaders throughout organizations reach their full potential is an important goal the goal of any workplace culture that embraces diversity and inclusion at all levels.

Catherine Rains, M.S., Certified Trainer, CPP, Inc.

Catherine Rains, M.S.
Certified Trainer, CPP, Inc.
Tuesday, September 29, 2015 2:10 pm PT
Learn more about Catherine Rains


Helping individuals choose the right career path is only one part of the career development journey. Once the ideal path is identified, the process moves to more challenging tasks, such as searching for potential employers, interviewing successfully, and ultimately securing the gig. But successfully navigating the job search process doesn’t necessarily guarantee job success.

While the career—and even the specific role—might be a perfect match, the organizational culture might prove to be a major “miss” that is costly to employees and employers alike. According to the Society for Human Resource Management (SHRM), the result of poor culture fit due to turnover can cost an organization 50–60% of the person’s annual salary.

In this session, you will explore how to use the Strong and MBTI® assessments together to help create more “matches” from potential “misses” by helping individuals identify what types of organizational cultures will be most satisfying for them. Then you’ll go a step further and explore how to help individuals thrive during economic downturns or organizational shifts that force them to adapt to organizations that offer a less than ideal match.

During this interactive session, Catherine Rains will discuss the value that each assessment brings and will show you how to conduct activities that will help your students and clients describe their ideal organizational culture as well as identify strategies for thriving in organizations that fall short of their expectations.

3:00-3:20

Refreshments Break

3:20-4:10

Chris Robbins, Senior Program Leader, Southwest Airlines University

Chris Robbins
Senior Program Leader, Southwest Airlines University
Tuesday, September 27, 2016 3:20 pm PT
Learn more about Chris Robbins


Southwest Airlines has grown from a small regional airline into the most admired, most profitable, and largest domestic carrier in the country. Customers are raving fans, and fanatical employees are fully engaged in providing world-class hospitality, on-time reliability, and low-cost leadership. And Southwest Airlines has been using the Myers-Briggs Type Indicator® assessment for over 20 years to improve communication and teamwork.

Is it a coincidence? How does a $5-billion company balance profits and people to produce such astonishing results? How can Southwest keep it going while growing internationally? What role does training and development play in the company’s success, and what can you learn from Southwest?

Find out for yourself as presenter Chris Robbins looks at the history and culture of Southwest Airlines and discusses how using the MBTI is helping the company fulfill its purpose to connect people to what’s important in their lives through friendly, reliable, and low-cost air travel.

Sherrie Haynie, M.ED., Certified Trainer, CPP, Inc.

Sherrie Haynie, M.ED.
Certified Trainer, CPP, Inc.
Learn more about Sherrie Haynie

&


Rich Thompson, Divisional Director, Research, CPP, Inc. Rich Thompson
Divisional Director, Research, CPP, Inc.
Tuesday, September 27, 2016 3:20 pm PT
Learn more about Rich Thompson


“Virtual” teams—ones made up of people in different physical locations—are on the rise. The appeal of forming virtual teams is clear: employees can manage their work and personal lives more flexibly, as well as gain the opportunity to interact with colleagues around the world; and companies can use the best and lowest-cost global talent and significantly reduce their overhead costs. Though it may be difficult to get the most out of virtual teams, when done right the payoff can be substantial. An Aon Consulting report noted that using virtual teams can improve employee productivity; some organizations have seen gains of up to 43%.

In this session, Sherrie Haynie and Rich Thompson will explore current trends in virtual teaming and will cover the implications to successful MBTI training. You’ll learn how to adapt classroom exercises for virtual environments and you’ll discover best practices for keeping type in mind as you create MBTI development trainings for dispersed teams.

J. Forrest, Owner/Principal Consultant, Employee Strategies

J. Forrest
Owner/Principal Consultant, Employee Strategies
Tuesday, September 27, 2016 3:20 pm PT
Learn more about J. Forrest


The word culture has been around for more than 500 years, but it’s currently experiencing a serious wave of momentum. In 2012, Fast Company published an article titled “Culture Eats Strategy for Lunch.” Two years later Webster’s dictionary made culture its word of the year. Now in 2016 at the MBTI® Users Conference we'll gather on the topic because it continues to matter.

This session is intended to take that belief and give you specific tools and ideas that can be applied to your workplace. Through three case studies we will highlight how we have approached culture change, starting with the measurement phase, through to the solutions, and on to follow-up results. Specific attention will be given to the leadership team type table as well as unique ways we have used the MBTI® assessment to disarm conflict and increase engagement.

Examples from healthcare, Major League Baseball, the world of craft beer, and an award-winning “Best Place to Work” will be threaded throughout this session.

4:20-5:30

Michael Segovia, M.A., Lead Certified Trainer, CPP, Inc.

Michael Segovia, M.A.
Lead Certified Trainer, CPP, Inc.
Learn more about Michael Segovia, M.A.


Chris Robbins, Senior Program Leader, Southwest Airlines University

Chris Robbins
Senior Program Leader, Southwest Airlines University
Learn more about Chris Robbins


 Ruberstein Jean-Louis, Sr. OD Consultant, Con Edison

Ruberstein Jean-Louis
Sr. OD Consultant, Con Edison
Learn more about Ruberstein Jean-Louis


Pam Fox Rollin, Executive Coach, IdeaShape

Pam Fox Rollin
Executive Coach, IdeaShape
Learn more about Pam Fox Rollin


Daniel Grachanin, Cloud Platform Sales Engineer, Google

Daniel Grachanin
Cloud Platform Sales Engineer, Google
Tuesday, September 27, 2016 11:20 am PT
Learn more about Daniel Grachanin


According to Korn Ferry Institute, 72% of global executives agreed that culture is extremely important to organizational performance, yet only 32% said their culture aligned with their business strategy. The cost of this gap between awareness and action is steep.

In July, TechValidate surveyed MBTI customers on the importance of workplace culture, using the research findings to serve as big-picture context and then go deeper and zero in on a particular set of high-profile organizations to learn more about how the MBTI framework fuels their cultures. Specifically, TechValidate looked at organizations that place a strong, if not the main, emphasis on employees; that see employees as the driver of their performance; and that are able to bridge the gap between recognizing the importance of workplace culture and aligning it to an organization’s success. This panel discussion will offer the rare opportunity to take in both-high level data points and exclusive internal perspectives from MBTI professionals representing some of today’s top culture-forward brands.

5:30-7:30

Customer Appreciation Happy Hour


7:30-8:20

Breakfast

8:30-9:20

Damian Killen, Founder & Managing Director, Thrive

Damian Killen
Founder & Managing Director, Thrive
Wednesday, September 28, 2016 8:30 am PT
Learn more about Damian Killen


In many ways the personality of an organization is embodied in its culture. The MBTI assessment gives us a lens through which to focus not only on the people who shape the culture but also the organizational behaviors that sustain that culture. This session will look at how strategic intent is often guided by MBTI preferences and the impact they have on organizational alignment.

9:30-10:20

Dr. Angela Farmer, Assistant Professor of Educational Leadership, Mississippi State University

Dr. Angela Farmer
Assistant Professor of Educational Leadership, Mississippi State University
Wednesday, September 28, 2016 9:30 am PT
Learn more about Dr. Angela Farmer


In the children’s game of Follow the Leader, participants have to do what the leader says or does until such time as a new leader arises. Then the new leader takes the helm. Similar behaviors are witnessed in flocks of birds, schools of fish, troops of soldiers, and collegiate athletic teams. Once one understands a leader’s MBTI type, it becomes clear that the culture he establishes is distinctly related to his type preferences. In this session, Angela Farmer examines how the Myers-Briggs® type of the leader, in this case a collegiate coach, impacts the selection of staff, coaches, and players on the team in a Southeastern Conference university.

Michael Segovia, M.A., Lead Certified Trainer, CPP, Inc.

Michael Segovia, M.A.
Lead Certified Trainer, CPP, Inc.
Wednesday, September 28, 2016 9:30 am PT
Learn more about Michael Segovia, M.A.


What we need, combined with what we fear can have a huge impact on our behavior. This can affect how we use and possibly over use our preferences during stress. This session will look at how our interpersonal needs are connected to our personality preferences as well as what happens when our needs are not met. An overview of Will Schutz’ FIRO theory as it relates to compatibility will be included. Finally, personality type examples of initial stress to extreme stress along with suggested “remedies” for each of the sixteen types will be shared.

Jessie Lockhart, Human Resources Business Partner, Lam Research

Jessie Lockhart
Human Resources Business Partner, Lam Research
Wednesday, September 28, 2016 9:30 am PT
Learn more about Jessie Lockhart


Does it seem impossible to implement a new development program in a Fortune 500 company? How would you go about introducing the MBTI assessment to a multi-thousand person company? In this session, Jessie Lockhart will explore the art of the grassroots approach based on what she calls the “if you build it, they will come” model. She will present:

  • Four key tips to her success in introducing the MBTI assessment to Lam Research Corporation over the past year and a half

  • Three resources she created to help make the MBTI framework part of the culture at Lam

  • An overview of the positive results that have happened since introducing Myers-Briggs to Lam


10:20-10:40

Refreshments Break

10:40-11:30

Stephanie K. Eberle, M.Ed, Director, Stanford School of Medicine Career Center

Stephanie K. Eberle, M.Ed
Director, Stanford School of Medicine Career Center
Wednesday, September 28, 2016 10:50 am PT
Learn more about Stephanie K. Eberle, M.Ed


Do we create our culture or does our culture create us?

An important element of passion is cultural fit—alignment of your personal culture with that of your place of work, home, or extracurricular outlet. Defining and following passion is not as easy as TED would have us believe. The ways in which we define, impact, and react to cultural influences are deeply personal. Thus exploration of fit must begin with understanding the personal interests, skills, and values that drive us.

The usefulness of psychological assessment remains a debated topic. The MBTI® assessment, in particular, is often criticized because of a misconception that it tells users what they “should” do. In this session, through case study, personal/professional development models, and practice exercises, Stephanie Eberle will explore the nature of assessment and how to translate results into opportunities for clients to be the change they want to see in the world. The session will provide:


  • Discussion of assessment theory

  • Introduction to various complementary assessments and ideas for translating results into action items

  • Advanced interpretation strategy, based on counseling and coaching techniques

  • Hands-on practice with various exercises and tools

Andrew Bell, President, AB Consulting Group LLC

Andrew Bell
President, AB Consulting Group LLC
Wednesday, September 28, 2016 10:50 am PT
Learn more about Andrew Bell


In this session, Andrew Bell will demonstrate how the MBTI and TKI assessments were integral to consulting assignments in which he helped senior leadership teams both leverage their strengths and address their dysfunctional characteristics. He will share thoughts on how to engage constructively with leaders in such assignments, where initial responses range from unrealistic optimism to destructive cynicism.

Bell will illustrate his points using as examples four different senior leadership teams working in the finance and technology sectors in Asia Pacific and the United States. For confidentiality reasons, the actual organizations and leaders involved will not be identifiable, but MBTI type table and TKI conflict mode distributions will be shared. This will help to illustrate how participants engaged with the assessments to better understand and address the dynamics that were contributing to a dysfunctional team culture.

 Ruberstein Jean-Louis, Sr. OD Consultant, Con Edison

Ruberstein Jean-Louis
Sr. OD Consultant, Con Edison
Wednesday, September 28, 2016 10:50 am PT
Learn more about Ruberstein Jean-Louis


I’m sure at some point you’ve heard people saying things like, “the only constant we have is change,” “humans have been evolving for a long time,” “she’s a changed woman,” “companies are bound to struggle when they fail to change,” “the world is changing all around us”... And these days you can’t avoid hearing political candidates emphatically proclaim that they are the ones who will “bring about change.” With all this talk (and occasionally evidence!) regarding change, why are we still suspicious of it? Why is it managed so poorly? Why do we experience it with such trepidation? Please join me in “Stirring Up Change with the MBTI® Framework” at the 2016 MBTI® Users Conference.

11:40-12:30

Sharlyn Lauby, Author and Publisher of HR Bartender and President of ITM Group Inc.

Sharlyn Lauby
Author and Publisher of HR Bartender and President of ITM Group Inc.
Wednesday, September 28, 2016 11:40 pm PT
Learn more about Sharlyn Lauby


The business world is changing. Employees at every level are being asked to manage their own career. This means more than just attending professional development workshops. Employees also must become sufficiently self-aware to understand how they like to learn, what they need to learn, and the best way to develop a career strategy.

To wrap up our conference, in this session Sharlyn Lauby will focus on how individuals can identify and develop their competencies. She’ll also discuss how organizations can use the MBTI® assessment to create a culture that supports self-awareness and self-development. The future of work is all about self-learning.

Session objectives:


  • Review current business trends and what they mean for individuals trying to grow their career

  • Discuss how individuals can identify and develop knowledge, skills, abilities, and competencies

  • Demonstrate how organizations can use the MBTI® assessment to develop a culture that supports employee and team efforts

SCHEDULE at a glance

MONDAY, SEPTEMBER 26, 2016

8:00 AM–5:00 PM
Pre-conference Workshops
(Learn more)


1:30 PM–4:30 PM
Main Conference Check-in/Registration Desk on Mezzanine Level


6:00 PM–9:00 PM
Welcome Reception at the Starlight Room

TUESDAY, SEPTEMBER 27, 2016

7:30 AM–8:15 AM
Breakfast Served on Mezzanine Level


8:30 AM–5:15 PM
Keynote, Breakout Sessions & Networking on 2nd Floor


5:30 PM–7:30 PM
Customer Appreciation Happy Hour at Gaspar Brasserie

WEDNESDAY, SEPTEMBER 28, 2016

7:30 AM–8:15 AM
Breakfast Served on Mezzanine Level


8:30 AM–12:30 PM
Keynote, Breakout Sessions & Networking on 2nd Floor