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Introduction to Conflict and Teams

Enhancing Team Performance Using The TKI

Kenneth W. Thomas and Gail Fann Thomas

Enhance team effectiveness using the TKI

This hands-on booklet helps people understand how their TKI scores translate into the five conflict-handling styles as observed in teams. They’ll learn

  • How to understand the source of conflicts and their own conflict style, as well as how they can increase their effectiveness on a team
  • How to deal constructively with teammates with different styles
  • How the team can identify its collective style and function more effectively as a group
  • How the team can compensate for any gaps in its style to enhance team performance
  • Now also available in PDF format

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