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MBTI® Conflict Management Program

Leader's Resource Guide

Damian Killen and Danica Murphy

Everything you need for a successful conflict management program

This comprehensive resource for type trainers includes everything you need to conduct an MBTI workshop geared toward helping organizations develop effective conflict management strategies. It focuses on how organizations can best approach, communicate during, and resolve conflict situations, and includes:

  • A unique three-stage model for managing conflict through type
  • Training sessions with scripts, activities, and worksheets
  • Sample agendas for customizing workshops
  • PowerPoint® presentation on CD (PC format)

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