The Myers-Briggs Company Blog Central

The FIRO^® Certification Program is designed to equip you with the knowledge to guide your organization toward greater self-understanding and self-awareness, improved one-to-one relationships and teamwork, and greater leadership development. All the knowledge you need is brought to life in hands-on, practical learning sessions covering the following topics:

• Introducing, administering, and interpreting the FIRO-B^® and FIRO Business^® instruments
• Using the FIRO^® instruments with teams and work group, including conducting a group feedback session and case studies
• Exploring interpersonal needs and team application activities
• Using the FIRO instruments with individuals, including administration practice and an interpretation and feedback activity

We offer CE hours from selected organizations for our public certification programs. You can learn more about the CE hours we offer here. Please note that we do not offer CE hours for any of our in-house programs.

Yes. Pre-work, which can 4–6 hours to complete, consists of selecting a volunteer client, taking the FIRO-B and FIRO Business assessments online, and completing a mandatory reading assignment.

The following materials are included in the cost of registration:*

• FIRO^® Certification Program Participant’s Resource Guide
• Introduction to the FIRO-B^® Instrument
• FIRO-B^® Technical Guide
• Introduction to the FIRO Business^® Instrument
• FIRO Business^® Technical Guide
• FIRO Business^® Leadership Report User’s Guide
• Presenting the FIRO^® Instruments in Organizations (flash drive)
• FIRO-B^® and FIRO Business^® Feedback Sessions (flash drive)
• FIRO-B^® Self-Scorable Instrument (to be used during the workshop)

The programs are taught by one of our FIRO expert trainers:

• Sherrie Hayne is a coach and performance consultant with expertise in leadership development, strategic planning, an performance management. [Learn More]


• Michael Segovia is a credentialed MBTI^® Master Practitioner and the lead facilitator for CPP’s four day MBTI^® Certification Program. [Learn More]


• Catherine Rains is a CPP Professional Services Solutions Consultant who works with Fortune 500 companies, universities, and nonprofit organizations to develop and facilitate organizational development. [Learn More]


• Marta is a credentialed MBTI^® Master Practitioner and an MBTI^® Certification Program Facilitator. She is an expert in training design and facilitation, and is endorsed by Global Learning Partners as a Certified Dialogue Education Teacher. [Learn More]

Michael R. Segovia, M.A.
Michael Segovia is a credentialed MBTI^® Master Practitioner and the lead facilitator for CPP’s four day MBTI^® Certification Program. Michael also facilitates CPP’s FIRO^® and Strong Interest Inventory® Certification Programs as well as customized in house trainings, working with clients in the entertainment, research & development, hospitality, technology, communications, energy, security, legal, transportation, health care and education industries.
Over his 25-year career at CPP, Michael has also served as senior brand manager for products including the Strong Interest Inventory^®, CPI^™, and FIRO-B^® instruments. He has directed CPP’s qualifications processes and represented CPP on the Myers-Briggs Type Indicator^® Common Exam Revision, Exam Procedures, and Type Community committees. Prior to his current role, Michael served as CPP’s divisional director of international sales.
Michael has presented both research and application sessions at the International Association of Career Management Professionals Global Conference, the National Career Development Association Conference, the Association of Psychological Type International Conference, and the International Career Development Conference. He has facilitated workshops on the MBTI, FIRO-B, and Strong instruments in the United States, China, Russia, India, Japan, Korea, the Philippines, Canada, Mexico, Brazil, Germany, Belgium, Australia, the United Kingdom, and the United Arab Emirates. He has appeared on Talk Radio, You Auto Know, The Jill Tracey Show, Dubai City 7 TV, Dubai Morning Live radio, Retirement TV’s What’s Next, and Wall Street Journal podcasts to discuss assessment issues in career management, training, and development, and has been quoted in publications including, Fast Company, Inc., Training, Workforce, Triple Pundit, and the Wall Street Journal.
Michael received his master’s degree in clinical psychology from Trinity University, specializing in assessment administration and interpretation. He also served as chair of the Industrial and Organizational Division for the Association of Test Publishers.
Certifications and Qualifications
• Myers-Briggs Type Indicator^® (MBTI^®) Step I and II Certification Program Facilitator
• MBTI^® Step III^™ Certified Practitioner
• MBTI^® Master Practitioner
• Fundamental Interpersonal Relations Orientation–Behavior^™ (FIRO-B^®) Certification Program Facilitator
• Strong Interest Inventory^® Certified Program facilitator
• CPI 260^® Certified Practitioner
• DiSC^® Certified Practitioner
• BarOn EQ-i 2.0^® Certified Practitioner
• The Birkman Method^® Certified Practitioner
• Korn Ferry Leadership Architect^™ (Lominger) Certified Practitioner
• Completed “Foundations of Dialogue Education: From Principles to Practice” Training offered by Global Learning Partners

Sherrie Haynie, M.Ed.
Sherrie Haynie is a coach and performance consultant with expertise in leadership development, strategic planning, and performance management. In her current role as a CPP Professional Services Solutions Consultant, Sherrie works with Fortune 500 companies on developing and facilitating organizational development initiatives and team-building interventions.
With a focus on organizational results, Sherrie has worked with executives and senior leadership teams in manufacturing, finance, and customer service. She uses a variety of psychological assessments to assist with the identification of developmental opportunities. When working with organizations, her ultimate goal is to transform workgroups into high-performing teams while solving real-time business challenges.
Sherrie has a master’s degree in education from the Kennesaw State University in Kennesaw, Georgia. Sherrie is also a credentialed MBTI^® Master Practitioner and a qualified facilitator of CPP’s MBTI^® Certification and FIRO^® Certification training programs.
Certifications and Qualifications


• Myers-Briggs Type Indicator^® (MBTI^®) Step I^™ and II^™ Certification Program Facilitator
• MBTI^® Master Practitioner
• Fundamental Interpersonal Relations Orientation^™ (FIRO^®) Certification Program Facilitator
• CPI 260^® Certified Practitioner
• Strong Interest Inventory^® Certified Practitioner
• Center for Creative Leadership® 360 Assessment Tools Certified Practitioner
• Thomas-Kilmann Conflict Mode Instrument (TKI) practitioner
• Marshall Goldsmith Executive Coaching Certification
• Linkage Organizational Development Certification
• Linkage Leadership Development Certification
• Completed “Foundations of Dialogue Education: From Principles to Practice” Training offered by Global Learning Partners

Catherine Rains, M.S., Counseling
In her role as a CPP Professional Services Solutions Consultant, Catherine works with Fortune 500 companies, universities, and nonprofit organizations to develop and facilitate organizational development initiatives and team-building interventions. With over 25 years’ experience as an assessment and organizational trainer, her expertise includes instructional design, stand-up training, program development, train-the-trainer sessions, and team-building strategies. Catherine is a MBTI^® Master Practitioner and a qualified facilitator of CPP’s MBTI^® Certification and FIRO^® Certification training programs. She is also an expert on interpreting the Strong Interest Inventory^® assessment and using it in combination with the MBTI^® tool. During her 19-year tenure at CPP, she has been a regular speaker at numerous conferences, including those of the, National Association of Colleges and Employers, the National Career Development Association, First Year Experience, the Middle Atlantic Career Counseling Association.
Prior to joining CPP, Catherine was director of career services at Winthrop University in South Carolina and associate director of co-op and career development at Long Island University, where she developed expertise in using the MBTI and Strong assessments with students and adult clients. She served as president of the South Carolina Association of Colleges and Employers and was professional development chair for the Southern Association of Colleges and Employers. She also worked as a market research coordinator for Business Products Consulting Group and held several other organizational marketing positions prior to discovering her life’s calling as an organizational trainer and career development coach.
Catherine has a master’s degree in counseling from C. W. Post, Long Island University, specializing in career development.
Certifications and Qualifications
• Myers-Briggs Type Indicator^® (MBTI^®) Step I^™ and II^™ Certification Program Facilitator
• MBTI^® Master Practitioner
• Fundamental Interpersonal Relations Orientation–Behavior^™ (FIRO-B^®) Certification Program Facilitator
• Strong Interest Inventory® Certification Program Facilitator
• CPI 260^® Certified Practitioner
• Completed “Foundations of Dialogue Education: From Principles to Practice” Training offered by Global Learning Partners

Marta Koonz, M.A.
In her role as a CPP Professional Services Solutions Consultant, Marta draws from nearly three decades of experience in working with teams and team leaders to provide team development training and individual and team leadership coaching services. She has worked in the education sector, with state and local governments, and for corporate and not-for-profit clients across a wide range of industries.
Marta is a credentialed MBTI^® Master Practitioner and an MBTI^® Certification Program Facilitator. She is an expert in training design and facilitation, and is endorsed by Global Learning Partners as a Certified Dialogue Education Teacher. She is also certified by the International Coach Federation as a Professional Certified Coach and by the National Career Development Association as a Master Career Specialist. Marta serves as a volunteer with Stand Beside Them, an organization that provides free coaching services for returning veterans and their families.
Marta holds a master’s degree in Depth Psychology from Pacifica Graduate Institute, with an emphasis in Jungian and archetypal studies. Marta has presented at the Jungian Society for Scholarly Studies annual conference, been published in the Depth Psychology Alliance online journal, and lectured on Jungian psychology and typology.


Certifications and Qualifications

• Myers-Briggs Type Indicator^® (MBTI^®) Step I^™ and II^™ Certification Program Facilitator
• MBTI^® Step III^™ Certified Practitioner
• MBTI^® Master Practitioner
• Professional Certified Coach (International Coach Federation)
• Master Career Specialist (National Career Development Association)

Please give us a call at 800.624.1765 or email us at contactps@cpp.com so we can help you find an option that fits your needs.

Please contact us to learn more about our in-house certification program option for groups of five or more.

You have a one-time option to transfer to another certification program of like kind offered by CPP, Inc. up to 14 calendar days before a program start date. Call CPP Customer Relations at (800) 624-1765 for assistance. Once a transfer has been completed, certification training must be completed within one (1) calendar year of the transfer request.

You can transfer one time at no charge. More than one transfer request, or a transfer request made fewer than 14 calendar days before a program start date, will each incur a transaction charge equal to 10% of the standard registration fee.

Yes. However, registration fees will not be refunded for cancellations made fewer than 14 calendar days before a program start date. To review the entirety of CPP’s Public Certification Program Transfer and Cancellation Policy, click here.